Terms of Service
Last updated: August 2026
1. Acceptance of Terms
By accessing or using the Low Flame website ("Site"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Site.
2. Products & Orders
All products are described and priced in USD. We strive to keep product information accurate; prices and availability may change without notice. By placing an order you agree to pay the total amount shown at checkout, including any applicable shipping costs. Payments are processed securely through our payment providers.
3. Shipping & Returns
Shipping estimates are provided at checkout and are not guaranteed delivery dates. Return requests can be submitted from your account within the applicable period; each request is reviewed by our team before approval.
4. Reviews & User Content
Customers who have completed an order may submit reviews, which are displayed publicly on the Site. You are solely responsible for the content you submit; it must not be unlawful, misleading, or infringe the rights of others. We reserve the right to moderate or remove content at our discretion.
5. Intellectual Property
All content on the Site, including text, images, logos, and branding, is the property of Low Flame or its licensors and is protected by applicable laws. You may not copy or reuse it without permission.
6. Limitation of Liability
To the maximum extent permitted by law, Low Flame shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it.
7. Contact
Questions about these Terms can be sent through our Contact page.